Case Study: Expanding Services for Global MLR Coordinator Support

MLR Promotional & Non-promotional Materials Support

the situation

The Situation

  • A global biotechnology company that focused on developing and commercializing therapies for serious diseases, including several rare diseases and growing portfolio of broader therapeutic areas (pain, diabetes, etc.) contacted EVERSANA for support.
  • With tight deadlines and a large volume of materials to review, the client needed MLR coordinator and
    management support globally (US and UK).
the solution

The Solution

  • EVERSANA had been providing medical review fact-checking support and was able to quickly identify and onboard resources to provide MLR coordinator support.
  • MLR Review Management: Delivered end-to-end MLR coordination services.
  • Workflow Management: Ensured seamless movement of assets through the MLR workflow.
  • Stakeholder Engagement and Project Tracking: Maintained continuous engagement with stakeholders and created client-specific trackers for full visibility.
the results

The Results

  • Our proactive approach ensured smooth and timely completion of project deliverables, consistently meeting or exceeding deadlines.
  • The client expressed satisfaction with our stakeholder engagement and ongoing support.
  • As a result of our successful MLR coordination and review support, the client has decided to extend our
    collaboration to include further international MLR coordination support.