Cookie Policy

Effective on: October 21, 2025

EVERSANA LIFE SCIENCES SERVICES, LLC, its affiliates and subsidiaries (together, “EVERSANA,” “we,” “us” or “our”) is committed to respecting your privacy. This Cookie Policy explains how we use cookies and similar technologies and provides you with information about your options regarding those cookies. Any inquiries related to our Cookie Policy or privacy inquiries can be directed to: [email protected].

References to “you” or “your” in this Policy include:

Website visitors who browse or interact with our online content;
Customers or business partners who use our services or communicate with us;
Patients and caregivers who participate in our patient-support or clinical programs;
Healthcare professionals engaged in those programs; and
Employees, contractors, and applicants, where applicable.

If specific sections of this Policy apply only to certain groups, we will identify those sections clearly.

1. What are “Cookies?”

Cookies, web beacons, pixels, tags, scripts and other tracking technologies are collectively referred to as “cookies.” A “cookie” is a small text file placed on your device when you visit a website. They are downloaded to your device for various purposes – to authenticate users, recall your preferences, determine popularity of content, measure effectiveness of ad campaigns, analyze web traffic, and understand the behavior of the visitors to our websites.

Cookies can be “session” cookies or “persistent” cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or are manually deleted. Most of the cookies placed on your device through our services are first-party cookies, set directly by us. Other parties, such as Google, may also install their own (third-party) cookies through our services. Please refer to the policies of these third parties to learn more about how they collect and process information about you.

If you would prefer not to accept cookies, you can change the setup of your browser to reject all or some optional cookies. Note, if you reject certain cookies, you may still use the EVERSANA Website, but you may not be able to use all of our services’ features. For additional, general information about cookies please visit https://www.aboutcookies.org/.

2. Types of Cookies

Cookies can temporarily store how a website is used and by whom. Some cookies are necessary, while others allow for customization, optimization, and security of the content displayed, the collection of user preferences, or the monitoring of website performance and access.

We use five categories of cookies:

Strictly necessary: Necessary websites to function properly and in a secure way. These cannot be turned off.
Performance: Monitor website performance and collect anonymous data about website usage, counting visits and traffic sources so we can measure and improve the performance of our site. Information collected from these cookies for our purposes may be aggregated but third parties may use the information for their purposes.
Functional: Help EVERSANA personalize and improve our websites. These may be set by us or third-party providers whose services we have added to our pages. If you disable these cookies, some or all services’ website features may not function properly.
Targeting: Identify users between different websites and track user actions across the website using encrypted files. These are used to tailor advertising for targeting purposes. They may be used to create a profile of your interests and display personalized advertising on this or other sites.
Social media: Connect our website(s) to third-party social media platforms through plugins, widgets, and/or sharing buttons.

3. How We use cookies:

To provide our products or services or access to our websites.
To detect, prevent, and mitigate security risks.
To remember your settings, such as account log-in, language selection, or cookie settings.
To understand how you use our websites, products or services
To monitor website performance, and
To improve our websites, products or services and your experience.
To deliver advertisements, and to make them more relevant to you and your interests.
To measure the efficiency and effectiveness of advertising, communications, and marketing campaigns.

4. Sale or Sharing Personal Data

While EVERSANA does not sell your Personal Data (as that term is defined by applicable data protection law), we do use cookies and similar technologies (such as web beacons, tags, scripts, and device identifiers) for online advertising, including targeted advertising and profiling, and analytics. We may disclose certain online identifiers to our advertising partners and analytics providers. Disclosing these identifiers to third parties for advertising or analytics purposes may be defined as the “sale” or “sharing” of your Personal Data under certain privacy laws. You may opt-out of the sale or sharing of your data for marketing or analytics by deselecting Performance and Targeting cookies in our Cookie Preference Center. If you opt-out, you will not receive customized advertising; however, you may still see non-targeted advertising related to our Products and services.

5. Data Analytics Tools

We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of our Sites and services and report on activities and trends for US data. Google Analytics may also collect information regarding your use of our and other websites, apps, and online resources. You can prevent Google from collecting and processing your data (including your IP address) by downloading the Google Analytics Opt-out browser add-on, available at Google Analytics Opt-out Browser Add-on Download Page. For additional details on how Google uses data, please review Google’s Privacy Policy and Terms of Service.

When Google Analytics cookies are placed on our European Economic Area (EEA), UK or Switzerland Sites or on the computer of an EEA, UK or Switzerland resident accessing our Sites, the information generated by the cookie about your use of the Site is generally transferred to a Google server in the United States and stored there. Because we have activated “internet protocol anonymization” on our Sites, Google shortens your IP address at a point within the EEA, UK and Switzerland before transfer to the United States. Google will use the received information to evaluate your use of our Sites, to compile reports on website activity, and to provide other services related to Site and internet usage.

EVERSANA also uses Piwik PRO which offers analytics capabilities which are HIPAA compliant and helps prevent the unauthorized disclosure of protected health information (PHI) to third parties.

6. Your Rights

You have the right to choose whether to accept cookies. However, they are an important part of how our website(s) work, so you should be aware that refusing or removing cookies may affect the availability and performance of our sites, products, or services.

Some web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the ‘Help’ or ‘Preferences’ menu. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit https://www.youradchoices.com and https://www.youronlinechoices.eu for visitors located in the EEA, UK, and Switzerland.

7. Managing Your Cookie Preferences

To the extent required under applicable laws, we will ask for your consent to place cookies on your device that are not strictly necessary for the correct functioning of our websites and the services requested by you.

You can directly manage your cookie preferences and opt-out of data sharing for marketing or analytical purposes through our Cookie Preference Center at any time. For other questions please contact us at [email protected]. Please review our Privacy Notice for more information on how EVERSANA processes and protects your Personal Data.